Disclaimer
Last updated: May 8, 2026
The information provided by Silk Professional on this website, product pages, training materials, social media, emails, and any related content is for general information and educational purposes only.
Silk Professional products are designed for cosmetic haircare use. Some products may be intended for professional use only and should only be used by trained, qualified, or experienced hair professionals.
Results may vary depending on hair type, hair condition, previous chemical history, application technique, aftercare, product suitability, and other individual factors. Any before-and-after photos, testimonials, or product results shown by Silk Professional are examples only and do not guarantee identical results for every customer.
It is the responsibility of the purchaser, salon, stylist, or professional user to read and follow all product instructions, safety directions, usage guidelines, storage requirements, and aftercare recommendations before use.
Silk Professional is not responsible for damage, unsatisfactory results, adverse reactions, incorrect application, misuse, improper storage, failure to follow instructions, use on unsuitable hair, or use of products by an untrained person.
Professional-use products should not be used without appropriate knowledge, training, and care. We recommend performing a proper client consultation, hair history assessment, strand test, and/or patch test where appropriate before using any professional treatment or chemical product.
The information on this website does not replace professional advice, diagnosis, or consultation. If you are unsure whether a product is suitable for you or your client, please seek advice from a qualified hair professional before use.
Nothing in this Disclaimer excludes, restricts, or modifies any rights you may have under Australian Consumer Law. Australian Consumer Law provides consumer guarantees that cannot be excluded, and where a product does not meet those guarantees, customers may be entitled to a repair, replacement, refund, or other remedy depending on the issue.
For any questions, please contact us at:
info@silkprofessional.com.au
Silk Professional
Suite 23, 37-39 Albert Road
Melbourne, VIC 3004
Australia